Skip to content
RAL - ALTERNATIVE CONSUMER DISPUTES RESOLUTION
In case of dispute, the consumer may resort to an Alternative Resolution Entity of Consumer Litigation.
You can consult the list of entities here https://www.consumidor.gov.pt/parceiros/sistema-de-defesa-do-consumidor/entidades-de-resolucao-alternativa-de-litigios-de-consumo/ral-mapa-e-lista -de-entities.aspx
More information at Consumer Portal www.consumidor.gov.pt
RLL
Consumers can use the European online dispute resolution platform available at ec.europa.eu/consumers/odr/main/index.cfm? event=main.home2.show&lng=EN
